COVID-19 Contingency Plan In Place

We are currently following the latest government advice.

We can confirm Down Hall has had no cases of COVID-19 in the home to date.

All of the measures below have been in effect since the 13th March 2020 and until further notice.

We have stopped all but essential visits who are adhered to strict protocols.

Anyone who enters into the home are temperature checked with a non-touch thermometer, and if their reading is above 37.2 degrees Celsius they are refused entry including staff members.

Any staff member who call in sick with COVID-19 symptoms are told to go and get tested. They are only permitted back to work once we receive a negative test result.

Residents & staff are temperature checked multiple times during each day.

Essential visitors are asked to wear our PPE and are only allowed to visit the specified area which they need access to.

The Function room has been set up as a changing room facility for our staff, who now have to enter from this entrance and change into their uniforms, and before their shift finishes they have to change out of their uniforms and exit from the function room.

We have hand sanitiser stations throughout the home, and have added additional stations.
We have increased our domestic hours to keep all surfaces and areas clean.

We have signed up to additional companies for supplies of food and PPE to make sure we do not run out. We have sufficient supplies of PPE and Food and we continuing to purchase extra so we do not run out.

We have stopped all day care temporarily.

We remain open for permanent residents pre-screened and safe admissions, they will need to have been tested negative of COVID-19 before they are admitted into Down Hall if they are discharged from a hospital, to ensure we protect the health, safety and well-being of our residents and colleagues.

In the event of an admission with a negative COVID-19 result, the resident will be isolated in a separate wing for 7 days before they start to interact with the rest of the residents within the home as an additional precautionary measure as outlined in the latest government advice.

We have upgraded our internet just before the pandemic, and have devices for our residents to stay connected with their loved ones via video calling.

Delivery drivers are told to deliver all goods outside the home.

Post is delivered outside the home into a clear box we have at the entrance.

We believe some of these measure may be a bit stringent, however we have a duty of care to protect our residents and staff. During these difficult and unprecedented times. I hope you all understand the robust measures we have in place, and hopefully we can soon get back to normality.

In the meantime

Your sincerely

Nimesh Patel – Director
Pritesh Patel – Director
Karen Johnson – Manager
Sue Freeman
 – Deputy Manager